WEBSITE MAINTENANCE & HOSTING FAQ

For a little bit more per month, you should sign up to a managed hosting plan. It removes any stress about your website going down or it not being maintained. You also get better security and speed and this directly impacts your SEO and rankings, especially for mobile sites where speed is key.

Our main service is digital marketing and search engine marketing. However, in order to offer full-service marketing and also so we have full access and control over a client website, we moved into the hosting realm. This has enabled us to test multiple different hosting providers and settle on the best solution for small business WordPress websites. In addition, we can now do all the technical SEO at server level for our websites and know what works and what doesn’t work for this. We can include bonuses and enhancements like CloudFlare Enterprise for no additional cost saving you at least US$250 per month. Finally, we don’t just host, we do maintenance as part of your hosting program. This means we do safe updating of your WordPress core, theme and plugins every month as long as we don’t need to buy the new premium version. If this happens, we notify you via your monthly report, which shows you the health status of your website.

The monthly report shows you any issues with your website, such as a plugin with a security vulnerability. We actively work to remove these but sometimes need you to buy an updated license or other to resolve the problem. In addition, the report shows you what was updated in the previous month and other things such as your uptime. The monthly report is sent on the 1st of each month to your email inbox.

Yes, all websites we host are provided with an included SSL certificate that we set up as soon as we move the site to our hosting. It renews automatically.

Technically yes, this is shared hosting. However, we have 4 different servers and the maximum number of sites we have on one server is about 20 sites. Each server has a dedicated IP with a ton of scalable resources.

We do have the option for clients to purchase their own dedicated IP and have their own server but this is overkill. By using CloudFlare Enterprise on all our sites we are effectivity giving each website its own dedicated proxy IP address anyhow for extra security and speed. We also actively manage the reputation of all our websites as well.

No. Email admin and configuration is done either in-house by your IT team or by your IT managed services provider. We have local companies we work with and can recommend if you need help with email configuration. We do help with updating DNS records related to email since all email is configured at domain level.

All our full-service marketing clients are offered our hosting program included in their monthly fees. For the standalone program, we provide a fee depending on the size and complexity of the site. Reach out for a quote using the form here.

We host about 80 business websites across our 4 servers.

CloudFlare Enterprise is CloudFlare’s business solution for professional websites offering enhanced speed and security features.  Enterprise plans provide our most advanced tools, 24×7 email/ticket & phone support support & 100% uptime. It would cost you US $250 per month but is included for free in your plan with us.